Training Accessories

Great for training and monitoring. These adapter cables will allow two headsets to work with one phone. With inline mute switches and quick disconnect features, they are an ideal solution when training new starters on the phone.

Want to check this product will work with your phone system? call us on 020 8145 4405

Jabra Y training cable with supervisor mute functionality

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More
Excl. Tax: £28.00 Incl. Tax: £33.60
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EPOS ATC 02 training cable with mute switch

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More
Excl. Tax: £32.00 Incl. Tax: £38.40
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Duplex premium USB training bundle

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More
Excl. Tax: £140.00 Incl. Tax: £168.00
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Duplex entry level USB training bundle

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More
Excl. Tax: £90.00 Incl. Tax: £108.00
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Duplex Inline Mute Switch

This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More
Excl. Tax: £10.50 Incl. Tax: £12.60
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Jabra Link 265 USB/QD training cable

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More
Excl. Tax: £75.00 Incl. Tax: £90.00
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Duplex USB Buddy Training Adapter

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More
Excl. Tax: £25.00 Incl. Tax: £30.00
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Poly Y adapter training Cable

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More
Excl. Tax: £25.00 Incl. Tax: £30.00
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Duplex Y training Cable with Mute Switch

Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn More
Excl. Tax: £17.00 Incl. Tax: £20.40
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Duplex Headset Mate Training Adapter

The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn More
Excl. Tax: £18.00 Incl. Tax: £21.60
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About Duplex

Duplex Corporate Communications is a leading supplier of Telecoms products. Our product portfolio includes telephone headsets, deskphones, webcams, conference phones and bespoke manufactured products for the Telecoms industry.