Training Accessories

Great for training and monitoring. These adapter cables will allow two headsets to work with one phone. With inline mute switches and quick disconnect features, they are an ideal solution when training new starters on the phone.

Want to check this product will work with your phone system? call us on 020 8145 4405

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  • Duplex entry level USB training bundle

    Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More
    Excl. Tax: £90.00 Incl. Tax: £108.00

  • Duplex Headset Mate Training Adapter

    The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn More
    Excl. Tax: £18.00 Incl. Tax: £21.60

  • Duplex Inline Mute Switch

    This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More
    Excl. Tax: £10.50 Incl. Tax: £12.60

  • Duplex premium USB training bundle

    Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More
    Excl. Tax: £140.00 Incl. Tax: £168.00

  • Duplex USB Buddy Training Adapter

    USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More
    Excl. Tax: £25.00 Incl. Tax: £30.00

  • Duplex Y training Cable with Mute Switch

    Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn More
    Excl. Tax: £17.00 Incl. Tax: £20.40

  • EPOS ATC 01 training cable

    Training Cable: 2 x EasyDisconnect to EasyDisconnect - To be used for training purpose 1 x EasyDisconnect for trainee hearing/speaking and 1 x EasyDisconnect for trainer hearing only (formerly Sennheiser) Learn More
    Excl. Tax: £27.00 Incl. Tax: £32.40

  • EPOS ATC 02 training cable with mute switch

    Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More
    Excl. Tax: £32.00 Incl. Tax: £38.40

  • Jabra Link 265 USB/QD training cable

    This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More
    Excl. Tax: £75.00 Incl. Tax: £90.00

  • Jabra Y training cable with supervisor mute functionality

    Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More
    Excl. Tax: £28.00 Incl. Tax: £33.60

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