Headset Accessories

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Training Cable: 2 x EasyDisconnect to EasyDisconnect - To be used for training purpose 1 x EasyDisconnect for trainee hearing/speaking and 1 x EasyDisconnect for trainer hearing only (formerly Sennheiser) Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn More

Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn More

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More