Headset Accessories

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

A single 70mm ear cushion that fits the following headsets: JPL-601, JPL-602, JPL-603, JPL-604, JPL-606, JPL-607 and JPL-611, JPL-Connect, JPL-HAC.

Once you have removed the existing ear cushion, the ‘EC-12’ 70mm ear cushion simply clips onto the speaker holder. Replacing the cushion pads on your headset should be a regular occurrence, like changing the oil in your car. Not only does changing the pads have hygienic merit, but it also helps to preserve the original sound intended. Even if the pads are clean, they become compressed as they age, and this alters the effective acoustic space. As a guide, ear cushions should be replaced every 3 months or replaced if the headset is passed on to a new staff member.

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Interchangeable circumaural ear cushions x1 pair for Orosound Tilde-Pro Learn More

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

A high quality boom-mic for use with the Tilde Pro headset. Easily to place or remove thanks to a patented magnetic attach system. Learn More