Headset Accessories
Need spare ear cushions or a replacement battery or charger? Look no further, we stock a wide range of accessories for your telephone headsets so you can replace old or worn parts.
Need help finding the right accessory? call us on 020 8145 4405
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Duplex Y training Cable with Mute Switch
Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn MoreExcl. Tax: £17.00 Incl. Tax: £20.40 -
Duplex premium USB training bundle
Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn MoreExcl. Tax: £140.00 Incl. Tax: £168.00 -
Duplex Inline Mute Switch
This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn MoreExcl. Tax: £10.50 Incl. Tax: £12.60 -
Duplex USB Buddy Training Adapter
USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn MoreExcl. Tax: £25.00 Incl. Tax: £30.00 -
JPL POLY compatible USB/QD training cable
A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn MoreExcl. Tax: £55.00 Incl. Tax: £66.00 -
Duplex Headset Mate Training Adapter
The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn MoreExcl. Tax: £18.00 Incl. Tax: £21.60 -
Duplex entry level USB training bundle
Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn MoreExcl. Tax: £90.00 Incl. Tax: £108.00 -
JPL EC-12 70mm leatherette ear cushion (single)
A single 70mm ear cushion that fits the following headsets: JPL-601, JPL-602, JPL-603, JPL-604, JPL-606, JPL-607 and JPL-611, JPL-Connect, JPL-HAC.
Once you have removed the existing ear cushion, the ‘EC-12’ 70mm ear cushion simply clips onto the speaker holder. Replacing the cushion pads on your headset should be a regular occurrence, like changing the oil in your car. Not only does changing the pads have hygienic merit, but it also helps to preserve the original sound intended. Even if the pads are clean, they become compressed as they age, and this alters the effective acoustic space. As a guide, ear cushions should be replaced every 3 months or replaced if the headset is passed on to a new staff member.
Learn MoreExcl. Tax: £14.00 Incl. Tax: £16.80 -
JPL POLY compatible supervisor training cable
The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn MoreExcl. Tax: £20.00 Incl. Tax: £24.00