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Headset Accessories

Headset Accessories

Need spare ear cushions or a replacement battery or charger? Look no further, we stock a wide range of accessories for your telephone headsets so you can replace old or worn parts.

Need help finding the right accessory? call us on 020 8145 4405

Duplex Inline Mute Switch

This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More
Excl. Tax: £10.50 Incl. Tax: £12.60
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JPL POLY compatible USB/QD training cable

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More
Excl. Tax: £55.00 Incl. Tax: £66.00
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Poly Y adapter training Cable

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More
Excl. Tax: £25.00 Incl. Tax: £30.00
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Duplex entry level USB training bundle

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More
Excl. Tax: £90.00 Incl. Tax: £108.00
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Duplex Headset Mate Training Adapter

The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn More
Excl. Tax: £18.00 Incl. Tax: £21.60
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Jabra Link 265 USB/QD training cable

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More
Excl. Tax: £75.00 Incl. Tax: £90.00
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About Duplex

Duplex Corporate Communications is a leading supplier of Telecoms products. Our product portfolio includes telephone headsets, deskphones, webcams, conference phones and bespoke manufactured products for the Telecoms industry.