Headset Accessories

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Upgrade your Engage headset with portable DECT wireless connectivity Learn More

For use with the Poly Savi office and UC headsets Learn More

Connect any EPOS Bluetooth® audio device quickly and easily to your PC or Mac and tablet via a harmoniously designed USB-C dongle. The universal connector simplifies busy workdays and superior audio and voice quality sets you up for success. (formerly Sennheiser) Learn More

Keep a clean workspace and stay mobile in the office, thanks to a plug-and-play dongle for your PC that makes your IMPACT 5000 headset as dynamic as you are. Around the office or working from home the DECT dongle optimizes your productivity. (Formerly Sennheiser) Learn More

Bluetooth adapter for use with Orosound TILDE PRO headsets Learn More

PC dongle designed to work seamlessly with PRESENCE™ and Mobile Business Series headsets. When used with the SDW 5000 Series base station, it provides connectivity to mobile devices. Product No: 1000227 (formerly Sennheiser) Learn More

The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn More

Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn More