Headset Accessories
Need spare ear cushions or a replacement battery or charger? Look no further, we stock a wide range of accessories for your telephone headsets so you can replace old or worn parts.
Need help finding the right accessory? call us on 020 8145 4405
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Duplex Inline Mute Switch
This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn MoreExcl. Tax: £10.50 Incl. Tax: £12.60 -
Poly MDA 524 QD audio processor
MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More -
Duplex Headset Mate Training Adapter
The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn MoreExcl. Tax: £18.00 Incl. Tax: £21.60 -
Poly DA85 USB audio processor
Hybrid working? No problem. Poly’s DA Series digital adapters keep call center employees sounding clear at home or in the office with easy USB-A or USB-C connections. Full Microsoft Teams integration gives you access to everything Teams has to offer. They even adjust audio to each specific headset, offering pro-grade call quality. The controls are simple to use, including a unique single hold button for audio and video. Durable enough for 50,000 disconnects, and gentle enough to preserve your hearing, these adapters upgrade any Poly QD headset to a new standard of excellence. Flexible and future-proof with built-in USB-A and USB-C connectors, backwards compatibility for any Poly QD headset, intelligent headset recognition and a dedicated Teams button (Poly DA85-M model)
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Poly DA75 USB audio processor
These adapters upgrade any Poly QD headset to a new standard of excellence with easy built-in USB-A or USB-C connections. Flexible and future-proof, they are backwards compatibility for any Poly QD headset. Learn MoreExcl. Tax: £31.99 Incl. Tax: £38.39 -
Duplex Y training Cable with Mute Switch
Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn MoreExcl. Tax: £17.00 Incl. Tax: £20.40 -
Poly Y adapter training Cable
A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn MoreExcl. Tax: £25.00 Incl. Tax: £30.00 -
Duplex USB Buddy Training Adapter
USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn MoreExcl. Tax: £25.00 Incl. Tax: £30.00 -
EPOS UI 815 Switch Box
The user-friendly UI 815 switch box enables you to answer calls from a desk phone, softphone/PC or a smartphone using the same EPOS Easy Disconnect headset. By switching between two different audio sources using only a single headset, you can either use your existing EPOS desk phone headset or invest in a future proof headset solution. (formerly Sennheiser) Learn MoreExcl. Tax: £34.00 Incl. Tax: £40.80 -
Poly MDA 220 USB
Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.
Learn MoreExcl. Tax: £79.00 Incl. Tax: £94.80