Headset Accessories

The Headset Mate makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation. Listen-in only or train/take over call. Compact for storage when not in use. Use with Agent, Plantronics, Jabra and Sennheiser headsets and virtually any other system or headset. Learn More

Y-Cord with mute switch, allows a supervisor headset and an employee headset to be plugged into the same single headset socket at the same time. A supervisor can listen into a conversation and offer advice to the employee whilst on mute. Compatible with Plantronics headsets only. Product No: 202880-30 Learn More

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

The Jabra Link 860 is an audio processor designed to enhance voice quality and call clarity for headset users. With the Jabra Link 860, you can switch between deskphone and softphone calls seamlessly and easily with the touch of a button, making it a great investment for contact centre and open office environments. Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

The user-friendly UI 815 switch box enables you to answer calls from a desk phone, softphone/PC or a smartphone using the same EPOS Easy Disconnect headset. By switching between two different audio sources using only a single headset, you can either use your existing EPOS desk phone headset or invest in a future proof headset solution. (formerly Sennheiser) Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

This headset/handset switch is designed for use with telephones that are headset ready, and which do not require amplification. It allows users to switch between making calls with either the handset or telephone headset. BiWay comes complete with a headset stand, and is easy to install. Product No: 34286-03 Learn More