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Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable is compatible with Cisco IP Phone models 7942G, 7945G, 7962G, 7965G, 7975G Product No: 38350-13 Learn More

Hybrid working? No problem. Poly’s DA Series digital adapters keep call center employees sounding clear at home or in the office with easy USB-A or USB-C connections. Full Microsoft Teams integration gives you access to everything Teams has to offer. They even adjust audio to each specific headset, offering pro-grade call quality. The controls are simple to use, including a unique single hold button for audio and video. Durable enough for 50,000 disconnects, and gentle enough to preserve your hearing, these adapters upgrade any Poly QD headset to a new standard of excellence. Flexible and future-proof with built-in USB-A and USB-C connectors, backwards compatibility for any Poly QD headset, intelligent headset recognition and a dedicated Teams button (Poly DA85-M model)

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Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.

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Enables remote Electronic Hook Switch control (EHS) with Jabra GN9100 and GN9300 wireless headsets and a wide range of Alcatel phones (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-09 Learn More

MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More

Enables remote Electronic Hook Switch control (EHS) with Jabra wireless headsets and a wide range of phone models from Aastra, Agfeo, Auerswald, Funkwerk, Innovaphone, Siemens, Snom®, Swyk, Deutsche Telecom, Tiptel and Ipitomy (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-10 Learn More