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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

SP 30T is a portable wireless speakerphone for personal conferencing of up to 8 people. It delivers excellent audio sound quality via Bluetooth® or USB-C. It comes with a BTD 800 USB dongle, USB-C to A adapter and handy carry pouch. This version is Certified for Microsoft Teams and has a designated Microsoft Teams button for one touch access to Microsoft Teams functionalities. Learn More

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20+ USB/Bluetooth® smart speakerphone—for remarkable conference calls and music anywhere. This model comes with the BT600 Bluetooth adapter. Learn More

Lightweight under-the-chin style stereo transcription headphones designed to deliver excellent sound quality, with soft ear cushions for wearing comfort, and a hanging bracket that attaches the headset to a monitor. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

Enables remote Electronic Hook Switch control (EHS) with Jabra wireless headsets and the Avaya series 2420, 4600 and 5600 (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-19 Learn More

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More