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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Stylish and compact, the UI 760 interface box works with any phone or PC to record your calls in high-resolution clarity. And the Sound Clarity System filters out background noise to make sure you always get the message. Learn More

The Poly APU-72 EHS eliminates the need for a handset lifter and allows you answer calls remotely from your wireless headset. Learn More

Enables remote Electronic Hook Switch control (EHS) with Jabra GN9100 and GN9300 wireless headsets and a wide range of Alcatel phones (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-09 Learn More

Enables remote Electronic Hook Switch control (EHS) with Jabra wireless headsets and a wide range of phone models from Aastra, Agfeo, Auerswald, Funkwerk, Innovaphone, Siemens, Snom®, Swyk, Deutsche Telecom, Tiptel and Ipitomy (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-10 Learn More

Connect a USB headset to a desk phone, softphone, and mobile phone! The Jabra Link 950 helps boost productivity by enabling you to use a USB headset, either with just your desk phone or with your desk phone and softphone. Choose from corded and wireless USB headsets and look for Bluetooth functionality if you also want the headset to connect to a mobile phone. It's simple to set up and has a small, unobtrusive footprint on the desktop. USB-A and USB-C versions available. Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More