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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The JPL BL-055+P bottom lead converts any headset with a JPL/Poly compatible QD into a cost-effective plug-and-play solution, with its state-of-the-art USB chipset. It also has a versatile connectivity cable with call controls and both USB-A and USB-C options (comes with a USB-C adapter). This USB bottom lead also allows the user to have a universal controller as a wearable pendant or as a desk base as it works together with the JPL weighted desk base dock BL-055-DT (available to buy separately)

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The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding Customer Experience. Learn More

Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding customer experience. Learn More

Yealink UH37 is a professional USB wired headset. With a 35 mm speaker and excellent stereo sound, allowing you to have an extraordinary audio experience for calls and music. The noise reduction technology of the dual microphone allows you to have clearer calls, and the noise-isolating foam oval ear cushions deliver great passive noise cancellation. The headset is ultra-lightweight and extremely comfortable, with a skin-friendly leather headband and ear cushions to wear all-day comfort. Whether you’re working remotely in the office or at home, UH37 lets you focus on your work and improve your productivity. It can work seamlessly with major UC platforms and integrate natively with Yealink IP phones Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

This speakerphone fills small to medium conference rooms with remarkable sound using powerful twin speakers. Be heard with six microphones focusing on voices, not the noise, even from the far end of a room. Connect any device, with USB-A, USB-C and Bluetooth connectivity options—simply plug in and start talking. Need bigger sound for larger rooms? Easily pair two units together for wider voice pick up Learn More

To take advantage of the full wideband audio that is offered with the Avaya 9600 phones, use the HIS Adapter Cable with your wideband headset. Quick Disconnect (QD) capability allows the headset to detach without losing the call. Compatible with Poly SupraPlus and Encore Ranges. Please also check compatibility tab. Product No: 72442-41 Learn More