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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Unite colleagues with a premium, scalable Bluetooth® speakerphone for up to 16 in-room participants. Be heard thanks to six adaptive, beamforming microphones that isolate voices from room reverb and ambient noise. A superior speaker for rich, natural sound. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

The Kuando™ Busy light is specifically designed for cubicles. It integrates with Skype, Lync, Cisco Jabber and more to provide a visual indicator of your status. This reduces unwanted interruptions. The Busy light Omega also serves as a phone call light that rings and flashes on incoming calls. It connects via a USB cable and is easy to install. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

This speakerphone fills small to medium conference rooms with remarkable sound using powerful twin speakers. Be heard with six microphones focusing on voices, not the noise, even from the far end of a room. Connect any device, with USB-A, USB-C and Bluetooth connectivity options—simply plug in and start talking. Need bigger sound for larger rooms? Easily pair two units together for wider voice pick up Learn More

This wireless headset  is for use with a desk phone. In terms of wearing style, you can choose between single headband or earhook. Either way you'll be certain to enjoy HD voice clarity and natural high-definition sound for superior voice clarity. It also features Active-Gard™ technology to protect your hearing. limited stock at this price

Product No: 1000521

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The Poly Blackwire 3220 corded UC headsets are durable, comfortable, simple to use and easy to deploy. You can easily manage calls from your PC using USB or USB-Type C connectivity. The two different wearing styles (stereo or monaural) help to accommodate every work style. The Blackwire 3200 series offers top notch UC features at a price you can afford. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More