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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Portable wireless mouse with quiet click technology. This compact mouse is designed for mobile work — from home office to cafe to airport lounge. Learn More

MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves CSR training. Learn More

Stylish and compact, the UI 760 interface box works with any phone or PC to record your calls in high-resolution clarity. And the Sound Clarity System filters out background noise to make sure you always get the message. Learn More

A quality, deployment-friendly single-sided headset that is optimised for Skype for Business. It delivers voice clarity, sound quality and is ultra lightweight. It has been specifically designed for the Unified Communications market, where EPOS HD voice clarity and maximum call-handling flexibility can make a genuine difference to productivity. With integrated call control unit and USB connector, the SC 30 USB ML offers great functionality and convenience when connected to Skype for Business Product No: 1000550 (formerly Sennheiser) Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

Ergonomic Design - The design of this keyboard with splitted key zones and gently sloped shape encourages natural position of hands, wrists, and forearm in maximum comfort for long use. Learn More

Control unit for Jabra Engage corded headsets. Enables easy call control with adjust volume, mute, speed dial, answer and end call functionality. Stay-flat design. USB-A connectivity Learn More