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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

A premium double-sided wired headset designed specifically for office professionals with special hearing needs.

(formerly Sennheiser) Learn More

The Busylight Alpha is a do not disturb light that visually signals your online status. This helps to reduce unwanted interruptions. It also serves as a phone ringer light and speaker - eliminating the risk of missing a call. It connects via a USB cable and is easy to install. It automatically synchronizes with your UC platform such as Microsoft Teams, Skype for Business, Lync, Cisco Jabber, Ring Central, Avaya, 3CX, Zoom, and many more.

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UVC30 USB camera not only delivers the best-class image quality with natural colour reproduction, but also optimizes the meeting experience for users. UVC30 supports multiple resolutions, including 4K/30FPS, 1080P/30FPS and 720P/30FPS to adapt to different displays and applications. Ideal for work efficiency improvement of healthcare workers, teachers, presenters, etc. High quality video images help to improve meeting experience and work efficiency. Learn More

A super light-weight affordable professional office and contact centre headset that has been especially fitted with an inductive coupler, making it compatible with most hearing aids. This headset is ideal for work calls, by switching the “T” mode on your hearing aid on, the phone conversation is heard clearly and the background noise is blocked out. This headset is compatible with Poly quick disconnect bottom cables which can be purchased separately. 70mm ear cushions are an optional accessory

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Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

UI 20 BL Advanced Busylight with ringer is designed for open office workers who need time to concentrate while never missing a call. A LED unit signals status and calls, while automatically synching with eg. Microsoft Teams and Cisco Jabber. (formerly Sennheiser) Learn More