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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding customer experience. Learn More

Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding Customer Experience. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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The JPL BL-055+P bottom lead converts any headset with a JPL/Poly compatible QD into a cost-effective plug-and-play solution, with its state-of-the-art USB chipset. It also has a versatile connectivity cable with call controls and both USB-A and USB-C options (comes with a USB-C adapter). This USB bottom lead also allows the user to have a universal controller as a wearable pendant or as a desk base as it works together with the JPL weighted desk base dock BL-055-DT (available to buy separately)

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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

A universal / POLY compatible USB 2.0 bottom lead that enables your QD headset to connect to any USB Type-A device – A cost-effective plug-and-play solution. No software download needed - BL-053+P Learn More

The Blackwire 5200 Series fits your busy workday. Easy to use, its USB-C and 3.5 mm connectivity lets you work on a variety of devices. And it’s comfortable enough to wear all day, with hi-fi stereo that surrounds you in sound. When colleagues are around, the headset masks out nearby talking for greater focus. When you’re on a call, Dynamic Mute Alert senses and alerts you when you try to talk when muted. You can also customize voice alerts to your language of preference. Learn More