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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Allows connection of a Jabra QD headset to a PC via USB. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Get the most comfortable headset with a super lightweight design. The adjustable headband fits most. It’s high-quality with soft leatherette ear cushions to enhance all-day wearing comfort. The volume control, mute, and on/off audio buttons are conveniently located on the wire, with easy accessibility and control. Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

Allows connection of a Poly QD headset to a PC via USB with the addition of an integrated call control unit. Learn More

The Poly Blackwire 3220 corded UC headsets are durable, comfortable, simple to use and easy to deploy. You can easily manage calls from your PC using USB or USB-Type C connectivity. The two different wearing styles (stereo or monaural) help to accommodate every work style. The Blackwire 3200 series offers top notch UC features at a price you can afford. Learn More

Allows users to connect Jabra headsets with Poly type Quick Disconnect (QD) plugs Learn More

Optional accessory for the JPL-Explore DECT Wireless Headset. Allows the DECT headset to connect wirelessly to any three Bluetooth devices simultaneously (mobile, dongle, tablet) Learn More