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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Electronic Hook Switch providing call answer release functionality for the DW wireless range of headsets, specifically for Cisco 8900 & 9900 Learn More

The JPL BL-055+P bottom lead converts any headset with a JPL/Poly compatible QD into a cost-effective plug-and-play solution, with its state-of-the-art USB chipset. It also has a versatile connectivity cable with call controls and both USB-A and USB-C options (comes with a USB-C adapter). This USB bottom lead also allows the user to have a universal controller as a wearable pendant or as a desk base as it works together with the JPL weighted desk base dock BL-055-DT (available to buy separately)

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A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More

A universal / POLY compatible USB 2.0 bottom lead that enables your QD headset to connect to any USB Type-A device – A cost-effective plug-and-play solution. No software download needed - BL-053+P Learn More

This cost saving bundle consists of the Yealink UVC30 ultra HD 4K USB webcam and Poly Entera HW111 Noise cancelling monaural wired USB headset. A simple-to-use, comfortable, and durable PC headset with USB-A and call control. The webcam offers superb image quality and has an embedded microphone for optimal sound.

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This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Optional accessory for the JPL-Explore DECT Wireless Headset. Allows the DECT headset to connect wirelessly to any three Bluetooth devices simultaneously (mobile, dongle, tablet) Learn More