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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Create productive, high-performance workspaces by extending laptop screen up to two external 4K Ultra HD monitors. Targus Universal USB-C™ Universal DV4K Docking Station with 100W Power offers the widest connectivity compatibility for both USB-C and USB-A devices, across brands, operating systems and includes Thunderbolt™ 3 devices. Fast-power charging built-in for all USB-C devices up to 100W, plus universal power charging for legacy USB-A laptops. Boost your laptop connectivity too with additional USB ports to plug-in those essential accessories. Learn More

The JPL-Element-BT500D is a wireless Bluetooth headset with premium audio speakers designed for music and speech. It comes with a BT-220 dongle as well as a USB-A to USB-C adapter. Learn More

The Polycom SoundStation Duo dual-mode analog/IP conference phone provides exceptional deployment flexibility and best-in-class investment protection. Designed for small to midsize rooms, it is easy to set up and use. And, it delivers Polycom’s legendary audio performance. In VoIP environments, the SoundStation Duo conference phone delivers the most robust, standards-based interoperability in the industry. Product No: 2200-19000-102 Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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