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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

A super light-weight affordable professional office and contact centre headset that has been especially fitted with an inductive coupler, making it compatible with most hearing aids. This headset is ideal for work calls, by switching the “T” mode on your hearing aid on, the phone conversation is heard clearly and the background noise is blocked out. This headset is compatible with Poly quick disconnect bottom cables which can be purchased separately. 70mm ear cushions are an optional accessory

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This is a professional office / contact centre headset Featuring excellent noise cancelling for busy call centres and is ideal for busy environments where call takers need to be aware of their surroundings alongside being able to take calls with great quality audio. Learn More

A totally unique Patented DECT Headset concept. For connection to RJ-11 deskphones, with optional accessories available to connect via USB and Bluetooth. The headset is easy to set up and maintain and is equally suited to a busy office or call centre environment. Learn More

Binaural headset - Use with the attached 3.5mm plug or plug into the USB lead included enabling connectivity with both mobile devices and laptops. Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More