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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

The Polycom SoundStation Duo dual-mode analog/IP conference phone provides exceptional deployment flexibility and best-in-class investment protection. Designed for small to midsize rooms, it is easy to set up and use. And, it delivers Polycom’s legendary audio performance. In VoIP environments, the SoundStation Duo conference phone delivers the most robust, standards-based interoperability in the industry. Product No: 2200-19000-102 Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

The JPL BL-055+P bottom lead converts any headset with a JPL/Poly compatible QD into a cost-effective plug-and-play solution, with its state-of-the-art USB chipset. It also has a versatile connectivity cable with call controls and both USB-A and USB-C options (comes with a USB-C adapter). This USB bottom lead also allows the user to have a universal controller as a wearable pendant or as a desk base as it works together with the JPL weighted desk base dock BL-055-DT (available to buy separately)

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Jabra RJ9 to 2,5mm for Panasonic: KX-T 7630, 7633, 7635 Product No: 8800-00-75 Learn More

Keep the focus on your conversation, not background noise, with the sophisticated noise canceling and immersive stereo sound of the Poly Voyager Focus UC Stereo Bluetooth headset. Product No. B825 Learn More

This Bluetooth headset provides a stylish appearance, with ultimate audio quality playback experience, retractable hidden microphone arm technology, 4 levels of active noise cancellation (ANC), and Yealink Acoustic Shield Technology supported by multiple microphones. Nb this model is the black version, it does not come with a charge stand.

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Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More