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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

SP 30T is a portable wireless speakerphone for personal conferencing of up to 8 people. It delivers excellent audio sound quality via Bluetooth® or USB-C. It comes with a BTD 800 USB dongle, USB-C to A adapter and handy carry pouch. This version is Certified for Microsoft Teams and has a designated Microsoft Teams button for one touch access to Microsoft Teams functionalities. Learn More

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More

A budget friendly bluetooth headset that comes with a USB-A dongle. Specially designed to pick up on the frequency of the human voice, this headset delivers superior call quality. Work efficiently throughout the day without having to worry about call quality or the limitations of a corded headset Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

SP 30 is a portable wireless speakerphone for personal conferencing of up to 8 people. It delivers excellent audio sound quality via Bluetooth® or USB-C. It comes with a USB-C to A adapter and handy carry pouch. (Excludes Bluetooth USB dongle for PC/softphone) Learn More