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The Avalle Defero 1 USB is a USB is a monaural headset designed for PC/Softphone and is compatible with Teams, Skype and Lync. It has a noise cancelling microphone that blocks background noise to ensure your voice is heard. Little to no set up is required, simply plug in the USB into your PC / laptop and you'll be ready to experience high quality from Avalle. It's constructed from lightweight materials, the headband is adjustable and has a large soft ear cushion making the Defero 1 USB ideal for prolonged use. Learn More

A single 70mm ear cushion that fits the following headsets: JPL-601, JPL-602, JPL-603, JPL-604, JPL-606, JPL-607 and JPL-611, JPL-Connect, JPL-HAC.

Once you have removed the existing ear cushion, the ‘EC-12’ 70mm ear cushion simply clips onto the speaker holder. Replacing the cushion pads on your headset should be a regular occurrence, like changing the oil in your car. Not only does changing the pads have hygienic merit, but it also helps to preserve the original sound intended. Even if the pads are clean, they become compressed as they age, and this alters the effective acoustic space. As a guide, ear cushions should be replaced every 3 months or replaced if the headset is passed on to a new staff member.

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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More