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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Optional accessory for the JPL-Explore DECT Wireless Headset. This USB Cartridge Module when used together with the JPL-Explore gives you PC/Softphone interoperability through USB/computer with all major softphones Learn More

A totally unique Patented DECT Headset concept. For connection to RJ-11 deskphones, with optional accessories available to connect via USB and Bluetooth. The headset is easy to set up and maintain and is equally suited to a busy office or call centre environment. Learn More