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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

This is a professional office / contact centre headset Featuring excellent noise cancelling for busy call centres and is ideal for busy environments where call takers need to be aware of their surroundings alongside being able to take calls with great quality audio. Learn More

A totally unique Patented DECT Headset concept. For connection to RJ-11 deskphones, with optional accessories available to connect via USB and Bluetooth. The headset is easy to set up and maintain and is equally suited to a busy office or call centre environment. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Binaural wired noise cancelling USB-A headset for use with PC. Learn More

An impressive conference room video sound bar with AI-powered Intelligent Zoom, four stereo duplexed microphones and two all-range speakers, coupled with a Bluetooth remote control and a magnetic privacy cover, this video sound bar is a must for all conference rooms. Learn More