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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

The Busylight Alpha is a do not disturb light that visually signals your online status. This helps to reduce unwanted interruptions. It also serves as a phone ringer light and speaker - eliminating the risk of missing a call. It connects via a USB cable and is easy to install. It automatically synchronizes with your UC platform such as Microsoft Teams, Skype for Business, Lync, Cisco Jabber, Ring Central, Avaya, 3CX, Zoom, and many more.

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The Poly APU-72 EHS eliminates the need for a handset lifter and allows you answer calls remotely from your wireless headset. Learn More

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone—for remarkable conference calls and music anywhere. Learn More

Built for on-site employees the Poly Rove wireless IP phone solution delivers the sweet freedom to move and the flexibility to scale as you grow. Dropped phone? No problem. You’re covered with ruggedized IP65, dust-tight, and water-resistant technology. Protection doesn’t stop there. Built to stay cleaner for longer with Microban® antimicrobial product protection. And guard your most critical conversations with DECT™ technology. As well as the standard 3.5 mm standard headset port it also has advanced features such as Bluetooth® headset compatibility, vibrate mode and a dedicated emergency key. Learn More

Easy to use and packed with features, the Poly Edge E300 Series pairs the famous Poly noise reduction technology with cutting-edge design. Whether you’re hot-desking at work or calling from your home office, these phones bring style to any desktop. Ideal for cubicle workers, call centers and small businesses Learn More

Easy to use and packed with features, the Poly Edge E320 pairs the famous Poly noise reduction technology with cutting-edge design. This model has the added benefit of integrated Bluetooth® 5.0 for mobile phone or headset pairing and also simple out-of-the-box Wi-Fi configuration, giving you peak performance anywhere you’ve got a signal. Ideal for remote call centre workers, hybrid office workers and small businesses needing phones in hard to cable locations or home offices Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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