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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

A compact 1080p USB Webcam featuring Windows Hello compatible facial recognition and a built-in privacy lens cover. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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The 90 Watt USB-C Notebook AC UK Power Adapter is an ultra-portable, lightweight option that works with laptops powered via a USB-C port. A superior option for enterprise IT departments, this charger is suitable for environments where multiple USB-C notebook models have been deployed, eliminating the need to replace them with multiple OEM adapters. Learn More

Optional accessory for the JPL-Explore DECT Wireless Headset. This USB Cartridge Module when used together with the JPL-Explore gives you PC/Softphone interoperability through USB/computer with all major softphones Learn More