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To take advantage of the full wideband audio that is offered with the Avaya 9600 phones, use the HIS Adapter Cable with your wideband headset. Quick Disconnect (QD) capability allows the headset to detach without losing the call. Compatible with Poly SupraPlus and Encore Ranges. Please also check compatibility tab. Product No: 72442-41 Learn More

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable is compatible with Cisco IP Phone models 7942G, 7945G, 7962G, 7965G, 7975G Product No: 38350-13 Learn More

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Cisco SPA 512G, 514G and 525G2 phones and the SAVI/CS500 series headsets. Product No: APC-45 Learn More

The JPL BL-055+P bottom lead converts any headset with a JPL/Poly compatible QD into a cost-effective plug-and-play solution, with its state-of-the-art USB chipset. It also has a versatile connectivity cable with call controls and both USB-A and USB-C options (comes with a USB-C adapter). This USB bottom lead also allows the user to have a universal controller as a wearable pendant or as a desk base as it works together with the JPL weighted desk base dock BL-055-DT (available to buy separately)

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The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-66 Learn More

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-63 Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More