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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Lightweight under-the-chin style stereo transcription headphones designed to deliver excellent sound quality, with soft ear cushions for wearing comfort, and a hanging bracket that attaches the headset to a monitor. Learn More

The JPL BL-055+P bottom lead converts any headset with a JPL/Poly compatible QD into a cost-effective plug-and-play solution, with its state-of-the-art USB chipset. It also has a versatile connectivity cable with call controls and both USB-A and USB-C options (comes with a USB-C adapter). This USB bottom lead also allows the user to have a universal controller as a wearable pendant or as a desk base as it works together with the JPL weighted desk base dock BL-055-DT (available to buy separately)

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Designed for open office environments, helps you cope with the challenges of an open office environment by clearly letting people know when you’re on the phone. The indicator turns red when you’re on a call and stops you from being needlessly interrupted. Learn More

A transcription headset with 3.5mm connector for all computer based transcription systems. It is a high quality headset and has an extra long 3m cable to connect to your computers headphone socket. Learn More

QD to QD cable with volume control and mute switch which allows easy adjustment of the speaker volume or muting of the microphone during a call. Suitable for use with headsets equipped with PX type QD (Plantronics/Poly Quick disconnect). Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Optional accessory for the JPL-Explore DECT Wireless Headset. This USB Cartridge Module when used together with the JPL-Explore gives you PC/Softphone interoperability through USB/computer with all major softphones Learn More

This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More