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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Mount Neat Board to your wall to optimize your workspace. Designed to provide an ideal solution for smaller rooms by minimizing the distance between Neat Board and your wall. Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Optional accessory for the JPL-Explore DECT Wireless Headset. This USB Cartridge Module when used together with the JPL-Explore gives you PC/Softphone interoperability through USB/computer with all major softphones Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Optional accessory for the JPL-Explore DECT Wireless Headset. Allows the DECT headset to connect wirelessly to any three Bluetooth devices simultaneously (mobile, dongle, tablet) Learn More

This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More