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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

X5U is a high-end enterprise-level two screen IP Phone. With all the necessary VoIP features and other extended features like EHS headset and Wi-Fi dongle, it provides the high-quality and convenient experience for users at an affordable price. Learn More

Universal ‘Plug & Play’ USB professional office and contact centre headset, compatible with all major softphones. Premium audio speakers designed for music and speech, ideal for users moving to PC telephony for webinars, conference calls, music and other multimedia applications. Comes with a handy USB-A / USB-C adapter plug! Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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X3U is an entry-level colour screen IP Phone. With all the necessary VoIP features and other extended features like EHS headset, it provides the high-quality and convenient experience for users at an affordable price. Learn More

Optional accessory for the JPL-Explore DECT Wireless Headset. This USB Cartridge Module when used together with the JPL-Explore gives you PC/Softphone interoperability through USB/computer with all major softphones Learn More

Binaural wired noise cancelling USB-A headset for use with PC. Learn More

X6U is an enterprise-level three screen IP Phone. With all the necessary VoIP features and other extended features like EHS headset and Wi-Fi dongle, it provides the high-quality and convenient experience for users at an affordable price Learn More