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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves CSR training. Learn More

Recommended for professionals on calls all day in noisy home or office environments, it connects to PC via included BT700 Bluetooth adapter or via USB cable; smartphone via Bluetooth. Accessories include: Carry Case, BT700 USB adapter, charging cable and charging base. Learn More

Hybrid working? No problem. Poly’s DA Series digital adapters keep call center employees sounding clear at home or in the office with easy USB-A or USB-C connections. Full Microsoft Teams integration gives you access to everything Teams has to offer. They even adjust audio to each specific headset, offering pro-grade call quality. The controls are simple to use, including a unique single hold button for audio and video. Durable enough for 50,000 disconnects, and gentle enough to preserve your hearing, these adapters upgrade any Poly QD headset to a new standard of excellence. Flexible and future-proof with built-in USB-A and USB-C connectors, backwards compatibility for any Poly QD headset, intelligent headset recognition and a dedicated Teams button (Poly DA85-M model)

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Replacement leatherette ear cushions (pair) for the Voyager Focus headsets Learn More

For office/home/hybrid workers who wants discrete wireless earbuds that are optimized for communication and audio use. Each bud has a three-mic array that triangulates on your voice and minimizes surrounding noise so you’re always loud and clear. Combined with hybrid and adaptive Active Noise Canceling (ANC), and advanced noise blocking algorithms ensures crystal clear audio on both sides of the call. Designed for all day wear, these buds are lightweight, come with 3 sizes of conical-shaped ear tips engineered for maximum comfort.

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Works with the following Poly Voyager headsets: Voyager 6200 UC, 5200 UC, 8200 UC, 3200 UC, 4200 UC and Voyager Focus UC

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Is background noise affecting productivity? Help teams keep noise out and focus—with the Poly Blackwire 8225 premium headset. Conversations stay clear and private with the flexible, noise-cancelling microphone enhanced with Acoustic Fence technology. And users have less distractions with the built in on-call indicator. Users can customize their experience by adjusting the hybrid active noise canceling (ANC) to suit their environment. So sound quality for calls and stereo music is premium. And the fit is, too—lightweight and comfortable, designed for wearing all day Learn More