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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More

Over-the-head stereo design with active noise cancelling (ANC). Ideal for professionals who use PC, while in the office or remote for conference calls, webinars, video conferencing, and listening to multimedia. The headset base connects to either a computer (or supporting desk phone.) For users who don’t use a mobile phone for work calls, this headset is the ideal solution. The included DECT™ mini USB adaptor makes it easy to plug into calls on PCs/Macs or deskphones that support USB audio.

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Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Jabra Link 260 extends the capability of your Jabra corded QD (Quick Disconnect) headset, provides call control and enhances the audio. The USB adapter, enables you to use your Jabra desk phone headset together with your softphone. Learn More

Allows connection of a Jabra QD headset to a PC via USB. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Work your way in style Stay focused with ANC that reduces background noise, helps you concentrate in busy open offices and boosts productivity on-the-go. Ensure clear business calls with a solution optimized for UC and switch easily between devices as you multitask. (formerly Sennheiser) Learn More

Keep moving, stay focused and be productive with an in-ear, neckband headset that delivers rich, natural sound and ANC whether at work or commuting. Tune into clear business calls anywhere, with a vibrating neckband so you’ll never miss a call. (Formerly Sennheiser) Learn More