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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.

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SP 30T is a portable wireless speakerphone for personal conferencing of up to 8 people. It delivers excellent audio sound quality via Bluetooth® or USB-C. It comes with a BTD 800 USB dongle, USB-C to A adapter and handy carry pouch. This version is Certified for Microsoft Teams and has a designated Microsoft Teams button for one touch access to Microsoft Teams functionalities. Learn More

If work means calls via multiple devices, choose a wireless headset that fits with your dynamic working style in the hybrid workplace. Lightweight, portable and wireless, this flexible audio companion keeps you at peak performance. (Formerly Sennheiser) Learn More

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

A durable, single sided wired headset. This headset is designed for use with a deskphone so has a quick disconnect (QD) but also comes with a USB-ED-01 USB-A converter cable so you can use it for deskphone or softphone/laptop use Learn More