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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Binaural wired noise cancelling USB-A headset for use with PC. Learn More

A grade-A refurbished phone that can be tailored to their specific communication needs. MobileLink enables the users’ mobile phone to pair directly with the 6930 using the embedded Bluetooth 4.1 interface to deliver access to many of the features of the mobile phone on the deskphone, making the MiVoice 6930 an invaluable companion to the mobile user’s smart phone. It has a large 4.3” colour backlit LCD display, HD wideband audio with advanced audio processing, 12 programmable Personal keys and five context sensitive soft keys. Learn More

Ergonomic Design - The design of this keyboard with splitted key zones and gently sloped shape encourages natural position of hands, wrists, and forearm in maximum comfort for long use. Learn More

Grade-A refurbished - The MiVoice 6920 provides an exceptional HD audio experience via its unique speech optimized handset, high quality full-duplex speakerphone and support for both USB & Analog headsets. It offers an intuitive user experience via its crisp high resolution 3.5” colour LCD display, eighteen programmable Personal keys and four context-sensitive soft keys. MobileLink is enabled with the addition of the optional USB Bluetooth dongle, allowing connection of the user’s mobile phone to access many of the features of their mobile phone from their desk phone, making the MiVoice 6920 one of the most advanced general purpose IP desktop phones available today. Learn More