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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Control unit for Jabra Engage corded headsets. Enables easy call control with adjust volume, mute, speed dial, answer and end call functionality. Stay-flat design. USB-A connectivity Learn More

The Kuando™ Busy light is specifically designed for cubicles. It integrates with Skype, Lync, Cisco Jabber and more to provide a visual indicator of your status. This reduces unwanted interruptions. The Busy light Omega also serves as a phone call light that rings and flashes on incoming calls. It connects via a USB cable and is easy to install. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More

A super light-weight affordable professional office and contact centre headset that has been especially fitted with an inductive coupler, making it compatible with most hearing aids. This headset is ideal for work calls, by switching the “T” mode on your hearing aid on, the phone conversation is heard clearly and the background noise is blocked out. This headset is compatible with Poly quick disconnect bottom cables which can be purchased separately. 70mm ear cushions are an optional accessory

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The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

UI10 Busy light is for sole use with EPOS IMPACT SDW 5000 Series headsets. With red, green and yellow colour your status is reflected from a distance to avoid disruption. Learn More

MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More