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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

This is a professional office / contact centre headset Featuring excellent noise cancelling for busy call centres and is ideal for busy environments where call takers need to be aware of their surroundings alongside being able to take calls with great quality audio. Learn More

Use this charger to charge your SDW wireless headset series (formerly Sennheiser) Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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A durable, single sided wired headset. This headset is designed for use with a deskphone so has a quick disconnect (QD) but also comes with a USB-ED-01 USB-A converter cable so you can use it for deskphone or softphone/laptop use Learn More

A quality, deployment-friendly double-sided headset that is optimised for Skype for Business. It delivers voice clarity, sound quality and is ultra lightweight. It has been specifically designed for the Unified Communications market, where EPOS HD voice clarity and maximum call-handling flexibility can make a genuine difference to productivity. With integrated call control unit and USB connector, the SC 60 USB ML offers great functionality and convenience when connected to Skype for Business Product No: 1000551 (formerly Sennheiser) Learn More

A premium dual sided wired headset for quality-conscious contact centre and office professionals requiring outstanding sound performance. With a focus on quality materials and durability, SC 660 is built to withstand heavy contact centre usage. (formerly Sennheiser) Learn More

A super light-weight affordable professional office and contact centre headset that has been especially fitted with an inductive coupler, making it compatible with most hearing aids. This headset is ideal for work calls, by switching the “T” mode on your hearing aid on, the phone conversation is heard clearly and the background noise is blocked out. This headset is compatible with Poly quick disconnect bottom cables which can be purchased separately. 70mm ear cushions are an optional accessory

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The SC 230 is a mid range, single sided wired headset. Tested in contact centres, the focus is on durability and all day wearing comfort, not forgetting call clarity. It's designed for use with a deskphone, don't forget you'll need a connecting cable!

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