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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Control unit for Jabra Engage corded headsets. Enables easy call control with adjust volume, mute, speed dial, answer and end call functionality. Stay-flat design. USB-C connectivity Learn More

Control unit for Jabra Engage corded headsets. Enables easy call control with adjust volume, mute, speed dial, answer and end call functionality. Stay-flat design. USB-A connectivity Learn More

Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.

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The SoundStation IP 6000 is a premium IP conference phone that is designed for midsize rooms and offers remarkable HD Voice clarity Learn More

The Poly Blackwire 3220 corded UC headsets are durable, comfortable, simple to use and easy to deploy. You can easily manage calls from your PC using USB or USB-Type C connectivity. The two different wearing styles (stereo or monaural) help to accommodate every work style. The Blackwire 3200 series offers top notch UC features at a price you can afford. Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More