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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

For use with the Poly Savi office and UC headsets Learn More

To take advantage of the full wideband audio that is offered with the Avaya 9600 phones, use the HIS Adapter Cable with your wideband headset. Quick Disconnect (QD) capability allows the headset to detach without losing the call. Compatible with Poly SupraPlus and Encore Ranges. Please also check compatibility tab. Product No: 72442-41 Learn More

MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More

The Plantronics Status Indicator will let others know from across the open office if your employees are available for an impromptu chat, on the phone, or away from their desk. Visual and audio signals alert about incoming messages and calls. Available in bundles of eight, the Plantronics Status Indicator will help your employees be more productive and interruption free. Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

Navigate your computer quickly and efficiently with this USB-A keyboard and mouse combination. This value-packed combination offers a reliable USB-A connection, comfortable typing, and precise mouse tracking. Learn More

These new and improved BT700 dongles with a refreshed look and compact form factor which allows you to leave it in your laptop or PC to save space! Fitted with the latest BT v5.1 Bluetooth low energy technology, giving you greater wireless range and faster connection. Compatible with Voyager 8200, 6200, 5200, 4300, Focus2 Learn More

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-66 Learn More