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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

The next generation headset for desk workers in the New Open Office. Increase efficiency by 40% by improving reaction time whilst multi-tasking to maintain accuracy with EPOS BrainAdapt™, industry-leading voice pickup by EPOS AI™ and adaptive ANC

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Keep moving, stay focused and be productive with an in-ear, neckband headset that delivers rich, natural sound and ANC whether at work or commuting. Tune into clear business calls anywhere, with a vibrating neckband so you’ll never miss a call. (Formerly Sennheiser) Learn More

Bottom cable: EasyDisconnect to Modular Plug - Coiled cable - code 08 To be used for direct connection to Cisco deskphones. (formerly Sennheiser) Learn More

A quality, deployment-friendly double-sided headset that is optimised for Skype for Business. It delivers voice clarity, sound quality and is ultra lightweight. It has been specifically designed for the Unified Communications market, where EPOS HD voice clarity and maximum call-handling flexibility can make a genuine difference to productivity. With integrated call control unit and USB connector, the SC 60 USB ML offers great functionality and convenience when connected to Skype for Business Product No: 1000551 (formerly Sennheiser) Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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A durable, single sided wired headset. This headset is designed for use with a deskphone so has a quick disconnect (QD) but also comes with a USB-ED-01 USB-A converter cable so you can use it for deskphone or softphone/laptop use Learn More

Binaural wired noise cancelling USB-A headset for use with PC. Learn More