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Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.

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The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-63 Learn More

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Cisco SPA 512G, 514G and 525G2 phones and the SAVI/CS500 series headsets. Product No: APC-45 Learn More

A training adapter that allows two headsets to work with one phone and has an in line mute switch Product No: 27019-01 Learn More

MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More

These adapters upgrade any Poly QD headset to a new standard of excellence with easy built-in USB-A or USB-C connections. Flexible and future-proof, they are backwards compatibility for any Poly QD headset. Learn More

To take advantage of the full wideband audio that is offered with the Avaya 9600 phones, use the HIS Adapter Cable with your wideband headset. Quick Disconnect (QD) capability allows the headset to detach without losing the call. Compatible with Poly SupraPlus and Encore Ranges. Please also check compatibility tab. Product No: 72442-41 Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More