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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

This is a professional office / contact centre headset Featuring excellent noise cancelling for busy call centres and is ideal for busy environments where call takers need to be aware of their surroundings alongside being able to take calls with great quality audio. Learn More

This is a professional office / contact centre headset Featuring excellent noise cancelling for busy call centres and is ideal for busy environments where call takers need to be aware of their surroundings alongside being able to take calls with great quality audio. Learn More

The new and advanced Yealink Headset Adapter EHS40 provides a technical interface between your Yealink IP Phones and a compatible wireless headset, including Jabra, Poly and EPOS wireless models. The unit is easy to install , simply link EHS40 to the USB port of the phone and, its plug-and-play effectively gives you the control of your Yealink phone and the ability to answer and hang up calls remotely. Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

A premium, USB wired headset with Active Noise Cancellation. Designed for quality-conscious contact centre and office professionals requiring outstanding sound, convenient call handling, high-quality durable design and exceptional wearing comfort (formerly Sennheiser) Learn More

The Poly APU-72 EHS eliminates the need for a handset lifter and allows you answer calls remotely from your wireless headset. Learn More

MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves CSR training. Learn More