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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

A single-sided, wired headset certified for Skype for Business (Teams), with instant fit, excellent sound and refined styling. EPOS Voice Clarity and a noise-cancelling microphone optimize speech intelligibility. A choice of acoustic foam ear pads or soft, removable leatherette covers provide immediate wearing comfort. Offers dual connectivity – both 3.5 mm jack & USB plug, allowing connection to smartphones, tablets etc. as well as PC. (formerly Sennheiser) Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

A premium dual-sided USB headset optimised for Skype for Business. It is specifically designed for quality conscious contact centre and office professionals requiring outstanding sound performance. Designed to manage calls seamlessly through the call control unit, SC 660 USB ML offers great functionality and convenience when connected to Skype for Business. Product No: 1000553 (formerly Sennheiser) Learn More

A premium single-sided USB headset optimised for Skype for Business. It is specifically designed for quality conscious contact centre and office professionals requiring outstanding sound performance. Designed to manage calls seamlessly through the call control unit, SC 630 USB ML offers great functionality and convenience when connected to Skype for Business. Product No: 1000552 (formerly Sennheiser) Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

The UI 770 is a wideband amplifier for the headset’s speaker and microphone, which makes it easy to switch between the headset, handset and PC, set the volume of the headset speaker and mute the headset microphone Learn More

Bottom cable: EasyDisconnect to Modular Plug – Coiled cable – code 24 To be used for direct connection to some phones. (formerly Sennheiser) Learn More

A quality, deployment-friendly double-sided headset that is optimised for Skype for Business. It delivers voice clarity, sound quality and is ultra lightweight. It has been specifically designed for the Unified Communications market, where EPOS HD voice clarity and maximum call-handling flexibility can make a genuine difference to productivity. With integrated call control unit and USB connector, the SC 60 USB ML offers great functionality and convenience when connected to Skype for Business Product No: 1000551 (formerly Sennheiser) Learn More