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JPL POLY compatible supervisor training cable

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More
Excl. Tax: £20.00 Incl. Tax: £24.00
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Duplex entry level USB training bundle

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More
Excl. Tax: £90.00 Incl. Tax: £108.00
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EPOS ATC 02 training cable with mute switch

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More
Excl. Tax: £32.00 Incl. Tax: £38.40
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Jabra Engage 50 LINK USB-A, Controller

Control unit for Jabra Engage corded headsets. Enables easy call control with adjust volume, mute, speed dial, answer and end call functionality. Stay-flat design. USB-A connectivity Learn More
Excl. Tax: £65.00 Incl. Tax: £78.00

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Jabra electronic hook switch cable for Avaya, Alcatel, Shoretel deskphones

Enables remote Electronic Hook Switch control (EHS) with Jabra wireless headsets and a range of deskphones (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-20 Learn More
Excl. Tax: £38.00 Incl. Tax: £45.60
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Jabra Y training cable with supervisor mute functionality

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More
Excl. Tax: £28.00 Incl. Tax: £33.60
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Poly electronic hook switch cable APV-63 (Avaya)

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-63 Learn More
Excl. Tax: £27.00 Incl. Tax: £32.40
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CODi Wired Keyboard & Mouse Combo

Navigate your computer quickly and efficiently with this USB-A keyboard and mouse combination. This value-packed combination offers a reliable USB-A connection, comfortable typing, and precise mouse tracking. Learn More
Excl. Tax: £15.00 Incl. Tax: £18.00
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Poly electronic hook switch cable APC-45 (Cisco)

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Cisco SPA 512G, 514G and 525G2 phones and the SAVI/CS500 series headsets. Product No: APC-45 Learn More
Excl. Tax: £27.00 Incl. Tax: £32.40
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Poly DA85 USB audio processor

Hybrid working? No problem. Poly’s DA Series digital adapters keep call center employees sounding clear at home or in the office with easy USB-A or USB-C connections. Full Microsoft Teams integration gives you access to everything Teams has to offer. They even adjust audio to each specific headset, offering pro-grade call quality. The controls are simple to use, including a unique single hold button for audio and video. Durable enough for 50,000 disconnects, and gentle enough to preserve your hearing, these adapters upgrade any Poly QD headset to a new standard of excellence. Flexible and future-proof with built-in USB-A and USB-C connectors, backwards compatibility for any Poly QD headset, intelligent headset recognition and a dedicated Teams button (Poly DA85-M model)
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Excl. Tax: £46.99 Incl. Tax: £56.39

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