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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

A premium dual-sided USB headset optimised for Skype for Business. It is specifically designed for quality conscious contact centre and office professionals requiring outstanding sound performance. Designed to manage calls seamlessly through the call control unit, SC 660 USB ML offers great functionality and convenience when connected to Skype for Business. Product No: 1000553 (formerly Sennheiser) Learn More

A durable, single sided wired headset. This headset is designed for use with a deskphone so has a quick disconnect (QD) but also comes with a USB-ED-01 USB-A converter cable so you can use it for deskphone or softphone/laptop use Learn More

Feel the difference with the most popular Poly over-the-head binaural headset. Comes with a range of tactile features to enhance the all-day audio experience. The sophisticated new design offers visual and smooth tactile feedback, ensuring the microphone is positioned correctly so conversations are clearer. Its softer, more luxurious ear cushions create a new dimension in comfort for users who need to be available all day, every day. With laser welding and aircraft-grade aluminium providing additional robustness, this is the most durable EncorePro yet. Product No: 89434-02

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USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

This double sided wired headset has been contact-centre tested for durability and comfort. It's a mid-range offering with the emphasis on a robust look and feel. It's ideal for all-day use in contact centre and office environments. You can use this headset with your deskphone but don't forget you'll need a bottom cable!

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The Poly Blackwire 3225 corded UC headsets are durable, comfortable, simple to use and easy to deploy. You can easily manage calls from your PC using USB, USB-Type C or use the 3.5mm connection to plug directly into a smartphone or tablet. The two different wearing styles (stereo or monaural) help to accommodate every work style. The Blackwire 3200 series offers top notch UC features at a price you can afford. Learn More

Electronic Hook Switch providing call answer release functionality for the DW wireless range of headsets, specifically for Cisco 8900 & 9900 Learn More

SC 260 USB MS II is a robust, double-sided, wired, soft phone headset for UC professionals in Contact Center and Office workplaces using Skype for Business. Features an in-line call control unit for seamless call management. Product No: 1000579 (formerly Sennheiser) Learn More