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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

A portable speakerphone designed to provide conferencing for mobile UC business professionals using Skype for Business. A built-in cable system connects directly to PC and mobile phone or tablet. Sennheiser HD sound quality and voice clarity provide better interaction. Features include, dual talk function, echo cancelling, music setting and a protective carrying pouch. Product No: 1000226 Learn More

A durable, single sided wired headset. This headset is designed for use with a deskphone so has a quick disconnect (QD) but also comes with a USB-ED-01 USB-A converter cable so you can use it for deskphone or softphone/laptop use Learn More

With 4K UHD quality, Logitech’s best ever webcam delivers the highest quality desktop video experience available. Logitech BRIO is a powerhouse packed with high-performance features, like Logitech’s RightLight™ 3 with HDR, support for infrared-based facial recognition, background replacement technology, and USB 3.0 / Type C connections. Experience amazing face-to-face collaboration with Logitech BRIO. Learn More

Let’s face it: the audio on your laptop and smartphone aren’t great. Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone—for remarkable conference calls and music anywhere. Learn More

UVC30 USB camera not only delivers the best-class image quality with natural colour reproduction, but also optimizes the meeting experience for users. UVC30 supports multiple resolutions, including 4K/30FPS, 1080P/30FPS and 720P/30FPS to adapt to different displays and applications. Ideal for work efficiency improvement of healthcare workers, teachers, presenters, etc. High quality video images help to improve meeting experience and work efficiency. Learn More

A transcription headset with 3.5mm connector for all computer based transcription systems. It is a high quality headset and has an extra long 3m cable to connect to your computers headphone socket. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Jabra "Y" Training cable for supervisor or trainer monitoring. Product No: 8800-02-01 Learn More