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A single 70mm ear cushion that fits the following headsets: JPL-601, JPL-602, JPL-603, JPL-604, JPL-606, JPL-607 and JPL-611, JPL-Connect, JPL-HAC.

Once you have removed the existing ear cushion, the ‘EC-12’ 70mm ear cushion simply clips onto the speaker holder. Replacing the cushion pads on your headset should be a regular occurrence, like changing the oil in your car. Not only does changing the pads have hygienic merit, but it also helps to preserve the original sound intended. Even if the pads are clean, they become compressed as they age, and this alters the effective acoustic space. As a guide, ear cushions should be replaced every 3 months or replaced if the headset is passed on to a new staff member.

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USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

A totally unique Patented DECT Headset concept. For connection to RJ-11 deskphones, with optional accessories available to connect via USB and Bluetooth. The headset is easy to set up and maintain and is equally suited to a busy office or call centre environment. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

The JPL-Element-BT500D is a wireless Bluetooth headset with premium audio speakers designed for music and speech. It comes with a BT-220 dongle as well as a USB-A to USB-C adapter. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

This Poly compatible QD Mute Switch allows the user to mute the microphone. Learn More