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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

Replacement battery for the Savi 8210 wireless headset, comes with handy removal tool. Learn More

Connect your Voyager 4300 UC Series headset or your Voyager Focus 2 headset to a desk phone and computer while staying connected to your smartphone with this universal office base and charge stand. Manage all your calls with same headset while ensuring its always charged. Learn More

A universal / POLY compatible USB 2.0 bottom lead that enables your QD headset to connect to any USB Type-A device – A cost-effective plug-and-play solution. No software download needed - BL-053+P Learn More

To take advantage of the full wideband audio that is offered with the Avaya 9600 phones, use the HIS Adapter Cable with your wideband headset. Quick Disconnect (QD) capability allows the headset to detach without losing the call. Compatible with Poly SupraPlus and Encore Ranges. Please also check compatibility tab. Product No: 72442-41 Learn More

The Poly DA80 is a high-performance USB audio processor for analog headsets that allows you to easily switch between your desk phone and soft phone without having to change headsets. Equipped with Inline Control - this enables users to answer, end, mute and control the volume of calls without changing the settings on the computer. Other features include built in DSP technology, superior noise and echo cancellation and the DA80 meets OSHA and Noise At Work regulations. Simply connect your Poly headset the QD connection point and you're ready to go! Product No: 201852-02 Learn More

MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves CSR training. Learn More

Hybrid working? No problem. Poly’s DA Series digital adapters keep call center employees sounding clear at home or in the office with easy USB-A or USB-C connections. Full Microsoft Teams integration gives you access to everything Teams has to offer. They even adjust audio to each specific headset, offering pro-grade call quality. The controls are simple to use, including a unique single hold button for audio and video. Durable enough for 50,000 disconnects, and gentle enough to preserve your hearing, these adapters upgrade any Poly QD headset to a new standard of excellence. Flexible and future-proof with built-in USB-A and USB-C connectors, backwards compatibility for any Poly QD headset, intelligent headset recognition and a dedicated Teams button (Poly DA85-M model)

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Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-66 Learn More