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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

A compact 1080p USB Webcam featuring Windows Hello compatible facial recognition and a built-in privacy lens cover. Learn More

The JPL Convey is ideal for any small office or meeting room with up to 4 people. The high quality speaker is loud enough for everyone around the table to hear. If you are in a quiet meeting room or at home, this is the perfect small portable USB speakerphone. Supplied with both USB-A and USB-C adapters it is literally plug and play with your PC or laptop Learn More

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Multimedia keyboard for everyday home or office use The Dell Multimedia Keyboard provides a convenient keyboard solution for everyday home or office computing uses. The keyboard's full layout with chiclet style keys allows for efficient, comfortable typing - excellent for everyday usage on virtually any task at hand. Durable and made of flexible materials, the Dell Multimedia Keyboard is also spill resistant. Learn More

The JPL Vision+ is a compact USB webcam with two microphones that can be placed above your computer to allow long distance face to face meetings from your conference room or own home office. Learn More

A single 70mm ear cushion that fits the following headsets: JPL-601, JPL-602, JPL-603, JPL-604, JPL-606, JPL-607 and JPL-611, JPL-Connect, JPL-HAC.

Once you have removed the existing ear cushion, the ‘EC-12’ 70mm ear cushion simply clips onto the speaker holder. Replacing the cushion pads on your headset should be a regular occurrence, like changing the oil in your car. Not only does changing the pads have hygienic merit, but it also helps to preserve the original sound intended. Even if the pads are clean, they become compressed as they age, and this alters the effective acoustic space. As a guide, ear cushions should be replaced every 3 months or replaced if the headset is passed on to a new staff member.

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